Position Summary: The Senior Technical Project Manager, IT Solution Delivery (ITSD) Student Information Systems will oversee large scale complex technology planning, organizing, technical design, development, and implementation of Division of Instructional and Information Technology (DIIT) managed initiatives related to student information systems, data architecture, system integrations, programs, and projects. The role will manage the full lifecycle of technology initiatives from scoping and requirements gathering to deployment, integration, and post launch maintenance. This position works with the Chief Product Officer’s (CPO) office to ensure adherence to governance guidelines and oversee and prioritize the delivery and implementation of IT initiatives. The role will be accountable for IT projects involving multifunctional local and regional teams and will be responsible for defining project scope and project requirements, leading technical solutioning, building business cases, and overseeing and prioritizing the delivery and implementation of technology solutions. Performs related work.
Reports to: Director, IT Application Support
Direct Reports: N/A
Key Relationships: Interacts with all levels of business, information technology, and project teams to facilitate problem resolution and the resolution of competing priorities.
Responsibilities
- Directs the strategic portfolio of Student Information Systems (SIS) initiatives, driving enterprise wide execution across key domains including Enrollment, Grading, Scheduling, and Student Services; accountable for aligning complex technological roadmaps with institutional goals, optimizing resource allocation, and ensuring cross functional alignment between academic stakeholders and technical delivery teams.
- Leads strategic initiatives to modernize the Student Information Systems (SIS) in collaboration with technical experts.
- Oversees the complete Software Development Life Cycle (SDLC) for essential modules, including Grades, Attendance, and Enrollment, ensuring that both legacy and modern systems align with strategic goals; delivers scalable, high performance technology solutions on time and within budget.
- Leads technical discovery and architecture review sessions to evaluate system integration points, data flows, and cross system dependencies across Student Information Systems platforms, including legacy and modernized systems.
- Conducts scoping sessions and assists in the creation of work and proposal statements. This may include providing technical approaches, tasks, deliverables, work estimates, assumptions, dependencies, etc.
- Evaluates the scope and complexity of Student Information Systems projects, programs, and implements the necessary resources to ensure adherence to policies and procedures. This includes preparing detailed project plans, allocating staff, and establishing budget requirements.
- Develops and monitors schedules to ensure that projects are completed within established deadlines.
- Leads status meetings, tracks, and maintains detailed issues and risks lists, and prepares appropriate project meeting minutes and status reports.
- Meets regularly with other related application support areas to ensure that integration issues are identified and addressed.
- Identifies project risks/issues and mitigation strategies and communicates risk/issue status updates to stakeholders.
- Translates complex technical requirements and system behaviours into clear documentation and communications for both technical and non technical stakeholders
- Assists with project methodology deployment, process reengineering, and evaluation procedures in the areas of Student Attendance, Enrollment, Grades & Exams, Scheduling, Programming & Services, etc.
- Interfaces with all levels of business, technical management staff, and project teams to facilitate problem solving and competing priorities resolution.
- Develops business cases and technical feasibility assessments, technology sections of RFIs and RFPs and performs discovery and feasibility studies on new projects under evaluation.
Qualification Requirements:
Minimum
- A master's degree in computer science from an accredited college and three years of progressively more responsible, full time, satisfactory experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks; at least 18 months of this experience must have been in an administrative, managerial or executive capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, or planning of data processing or in the supervision of staff performing these duties; or
- A baccalaureate degree from an accredited college and four years of experience as described in "1" above; or
- A four year high school diploma or its educational equivalent approved by a State’s department of education or recognized accrediting organization and six years of experience as described in "1" above; or
- A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four year high school diploma or its educational equivalent approved by a State’s department of education or recognized accrediting organization and must possess at least three years of experience as described in "1" above, including the 18 months of administrative, managerial, executive or supervisory experience as described in "1" above.
Note: The following types of experience are not acceptable: superficial use of preprogrammed software without complex programming, design, implementation or management of the product; use of word processing packages; use of a hand held calculator; primarily the entering or updating of data in a system; the operation of data processing hardware or consoles.
Preferred
- Experience in project management, risk analysis, earned value management, critical chain planning, and buffer management.
- Experience utilizing Business Analysis and Project Management Techniques, SCRUM and Agile Development Methodologies, and Sprint delivery.
- Experience acting as Issuing Entity regarding project status, meetings, reporting requirements, and scope changes.
- Knowledge of agency standards and procedures, security and control methods and systems.
- Ability to direct the work of others in a complex environment, coordinate activities and resources within or between units, and assess and evaluate the performance of projects already in process.
- Demonstrated experience with student information systems, data integration, or enterprise application platforms in a K-12 or government program setting.
- Hands on experience with cross system data matching, deduplication, or student lifecycle management workflows.
- Strong interpersonal, communication, leadership skills, motivation, decisiveness, flexibility, and sound business judgment.
- Strong spoken and written communication skills; ability to communicate clearly and persuasively.
- A clear vision of current and emerging trends in technology.
- Strong and effective planning and problem solving abilities, and technical expertise in system design and data architecture.
- Knowledge of instructional design and project management concepts and experience in the development and implementation of student information systems.
- Project Management Professional (PMP) certification and/or Certified Scrum Master (CSM).
- Experience with SQL, data analysis tools, or technical documentation in support of system development projects.
Salary: $63,039 - $145,335
(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)
Please include a resume and cover letter with your application.
NOTE: The filling of all positions is subject to budget availability and/or grant funding.
* New York City Residency is NOT Required *
We encourage all applicants from the New York City tri-state area to apply. |
DOE Non- Discrimination Policy
The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy.
REQUESTING AN ACCOMMODATION - APPLICANTS
Any prospective employee (applicant) who is a qualified individual with a disability may request a reasonable accommodation to assist in the application process. If an applicant for employment believes that they have a qualifying disability and are in need of a reasonable accommodation in order to participate in the application process on an equal basis as applicants who do not have a disability, they should request an accommodation with their interview team or contact ODA by emailing ODA@schools.nyc.gov. The determination of the accommodation request will be communicated to the applicant in writing.
https://infohub.nyced.org/docs/default-source/doe-employees-only/personnel-memorandum-6-2024-2025---accommodations.pdf |
