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Vacancy Details
Position Type:

Administrative and Central Office

Office Title/Functional Title:

Employee Relations Investigator, Office of Employee Relations - 13206

Civil Service Title:

Confidential Investigator




Division of Human Resources

Posting End Date:



Position Summary: The New York City Department of Education is the largest school system in the nation, with nearly 1.1 million students, approximately 135,000 employees (including almost 80,000 teachers) and an annual budget of $24+ billion.  The Department of Education (DOE) is committed to creating a system of 1,800+ great schools. 


The Confidential Investigator will support the overall investigative operations for the Office of Employee Relations within the Division of Human Capital.  Drawing on a strong legal knowledge, investigative experience, organizational skills and knowledge of data systems, the Confidential Investigator will support all facets of both the background process and the accommodations process. The Investigator will ensure that all employees, volunteers and vendors have been timely and accurately vetted to work with DOE students, and will coordinate all related investigative activities, conduct interviews and carry a caseload. In addition, the Investigator will support the Office of Disability Accommodations on their caseload. Performs related work.


Reports to: Deputy Director, Office of Employee Relations


Direct Reports: Administrative Support Staff


Key Relationships:  Executive Director of Employee Relations, Offices within the Division of Human Capital, Office of the General Counsel, HR Directors, Office of School Support and Supervision, HR Connect, and School Administrators.




  • Supports the background investigation process, including nominations, communication, and ongoing security clearance issues.
  • Ensures that employees, volunteers and vendors have been timely and accurately nominated in DOE systems.
  • Plans and coordinates investigative activities, including case distribution and assignments, interviews, case follow-up, and maintenance of all related files for applicants.
  • Handles emergency and special investigation matters, as needed.
  • Ensures compliance with all policies, procedures, regulations, and standards of practice.
  • Carries a caseload for background investigations and performs related tasks- including initial interviews with applicants, documents and records review and analysis, reference checks, employment verifications   communication with applicants, and all related matters concerning character and fitness for the position.
  • Works strategically with the investigation teams on workload and distribution of available staff to ensure regular coverage and timely closure of cases.
  • Monitors and tracks the implementation of discipline stemming from investigations in a case tracking system.
  • Supports the reasonable accommodations process, including opening cases, tracking applications, gathering information, and following up on process. 
  • Drafts written recommendations and follow-up reports for each case review for both employment applicants and accommodation cases.
  • Prepares written and statistical reports for the Executive Director of Employee Relations.
  • Utilizes various computer systems to assist in the processing of applicants, cases, and data.
  • Works with confidential, high-level matters.
  • Supports other DOE-related work for processing applicants.
  • Works off-site throughout the five boroughs to coordinate any related DOE events.
  • Varies work schedule to meet needs of various stakeholders and provide coverage of events.
  • Attends citywide meetings as a representative of the DOE.


Qualification Requirements:




  1. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience in an industrial or governmental agency in the field of investigation, auditing, law enforcement, security, inspections, or in a major operational area of the agency in which the appointment is to be made; or
  2. A baccalaureate degree from an accredited college; or
  3. Education and/or experience equivalent to “1” or “2” above.




  • Demonstrated legal experience.




  • Knowledge of DOE, City, and State rules and regulations.
  • Strong customer service focus and ability to collaborate across multiple offices and agencies.
  • Investigative experience.
  • Strong database and spreadsheet experience, particularly with Microsoft.
  • Able to work flexible hours.
  • Able to travel throughout the five boroughs.
  • Excellent organizational skills.
  • Ability to make decisions and recommendations.
  • Experience managing highly confidential information of a sensitive nature.

Salary: $50,136+


(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)


Please include a resume and cover letter with your application.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.



As of August 2, 2021, all NYC Department of Education new hires (who are not currently employees of the City of New York) must provide proof of COVID-19 vaccination prior to beginning their employment unless they have been granted a reasonable accommodation for religious or medical reasons. More information can be found in Executive Order 75.

DOE Non- Discrimination Policy
It is the policy of the Department of Education of the City of New York to provide equal employment opportunities without regard to actual or perceived race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, unemployment status, caregiver status, consumer credit history, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. For more information, please refer to the DOE Non-Discrimination Policy.

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